Free UK Delivery - International Delivery Available

Delivery

Delivery

Each piece you order is handmade in our Jewellery Quarter workshop. We do keep many pieces in stock and we endeavour to send most items within 1-2 days. Items we do not have in stock will be made to order and shipped within 7-10 working days. Should you require an item by a certain date then please call us on 0121 554 3773 or email info@collettewaudby.co.uk to give us the opportunity to get your order to you on time - we take your requests very seriously and never want to leave you disappointed. Very occasionally a piece may take longer than 7-10 days to deliver. If this is the case then you will always be given a choice to proceed & kept informed of progress.

Postage - UK and Ireland

Standard delivery for items up to £100 are sent Royal Mail First Class Signed For free of charge

If you require next day delivery on items up to £100 you can upgrade to Royal Mail Next Day Special Delivery at a cost of £5

Standard delivery for items over £100 are sent Royal Mail Next Day Special Delivery free of charge

Postage - International

We can send items anywhere in the world. Although we are unable to give a definite delivery date, we are advised that two weeks is normal. We use Royal Mail 'International signed for' This service will require a signature on delivery. Postage cost is £12. Please be aware that if your order is being sent to a country outside of the EU you will be liable for any customs and/or import duties imposed by your country.

We are happy for you to arrange your own international courier if you wish.

Gifts

If your order is a gift you may request a gift note rather than an invoice. We can include a message of your choice may. If you wish to do this then please write 'gift' and your message in the box on the 'basket' page.

All of our jewellery is supplied in Collette Waudby branded gift boxes.

Neck, Wrist and Ring Sizing

Neckwear

As a default all our pendants are hung on 18 inch chains. We have found this is the most popular length. We can supply our pendants on 16'' 18'' 20'' 22'' 24''. 

To decide what is the best length for you, measure an existing chain that is a comfortable length and make a note to help when choosing.

Alternatively, use a piece of string or ribbon to determine the perfect length for you.

Click the image below to see our guide.

 

Wristwear

Bracelets are very straightforward. The universally accepted length is 7 to 71/2 inches. Ours all have a short extender chain to allow for a little variation.

Bangles can be a bit trickier. We have a great tool you can download to help with this. You can place your own bangle over the template or cut it out and carefully put your hand through the hole. We find the medium is by far our most popular size.

Click the image below to see our guide.

 

Rings

This to can be tricky, especially if it is for a surprise gift!

We have spent some time developing two tools on one page for you to help determine your size. There are clear instructions on the PDF tool that make it super easy to use and has proven to given accurate measurements.

Click the image below to see our guide.